Inmediata

A Smarter Way to Manage Claim Transactions in SecureClaim

Admin — Fri, 30 Jan 2026 17:22:02 +0000

A Smarter Way to Manage Claim Transactions in SecureClaim

At Inmediata Health Group, we are always focused on delivering solutions that simplify and optimize the management of your medical practice. That is why we introduce Claim Transaction Log, a tool designed to centralize and streamline the handling of all transactions related to your claims.

Everything in One Place

With Claim Transaction Log, you can now view, record, manage payments, and generate collection letters from a single screen. This means greater control and less time spent navigating between different modules.

Insurance payments: Record and edit payments without leaving the claim window. You can also dispute claims, print adjustment sheets, and generate centralized Explanations of Payment (EOPs).
Patient payments: Record payments directly from the claim, issue receipts instantly, and void transactions, when necessary, all from the same screen.

Claim Transaction Log also allows you to generate and record patient collection letters directly from the claim window after applying insurance payments, streamlining the entire process and keeping everything centralized.

More Control, More Transparency, Better Management

With this new functionality, your team can track every claim movement from start to closure, with a cumulative balance and automatic recording of each transaction. Everything is organized and accessible in one place, enabling your practice to operate more efficiently.

We invite you to discover how Claim Transaction Log can transform the way you manage your claims, optimizing processes and improving your practice’s efficiency. Your experience will be more agile, centralized, and productive.

Predictive Appointment Attendance with AI

Admin — Thu, 13 Nov 2025 13:17:03 +0000

Predictive Appointment Attendance with AI

Smarter Scheduling. Fewer No-Shows. Better Care.

Missed appointments affect productivity, revenue, and continuity of care. Now, with SecureClaim, you can anticipate them before they happen.

Introducing Predictive Appointment Attendance with AI, a tool that uses artificial intelligence to identify the likelihood of each patient showing up for their appointment.

How It Works

When creating or editing an appointment, SecureClaim analyzes historical patterns and demographic data.
The system generates a risk score (%), accompanied by a color-coded scale for easy interpretation.
With this information, your team can take timely action: send reminders, request additional confirmations, or proactively reschedule appointments.

Benefits for Your Organization

Increased scheduling efficiency
Reduced cancellations and no-shows
Better patient access to care
Improved revenue and staff productivity

Anticipate no-shows and enhance patient care with SecureClaim’s Predictive Appointment Attendance with AI.

Discover How It Works

New Feature in SecureClaim: Reconciliation Rules

Admin — Tue, 14 Oct 2025 17:25:57 +0000

New Feature in SecureClaim: Reconciliation Rules

Less manual work. More control over your medical billing.

You can now automate payment reconciliation in SecureClaim!

Medical billing can be complex, especially when it comes to reviewing payments and organizing claims. To help you streamline these processes, SecureClaim introduces its new feature: Reconciliation Rules.

With this tool, you can now:
• Automatically apply patient charges
• Flag claims for review or dispute
• Reduce errors and save time managing 835 payments

This enhancement is designed to optimize resources, minimize errors, and improve your office workflow; allowing your team to focus on higher-value tasks.

Available at no additional cost, by request only.

Call us at (787) 783-3233 to schedule your orientation.

Wherever you are. Whenever you need it. Inmediata goes with you.

Admin — Mon, 25 Aug 2025 20:02:16 +0000

Wherever you are. Whenever you need it. Inmediata goes with you.

With over 20 years of experience in the healthcare industry, Inmediata offers Healthway, our cloud-based platform that centralizes all of our solutions in one place.

What does this mean?
You can access any of our solutions from anywhere, at any time, and from any device.

ALL YOUR SOLUTIONS IN ONE PLACE

Healthway, our cloud-based platform, brings together everything your practice needs in a single, centralized system.

Key benefits of our cloud-based platform:

Remote and multi-device access
Your team can securely access patient data, scheduling, and reports—regardless of location or device. Say goodbye to physical limitations and work with complete freedom.

Automatic updates and regulatory compliance
Our platform stays up to date with the latest regulatory standards (such as HIPAA and HITECH). Get new features seamlessly, with no manual updates required.

Unlimited scalability
From a solo practice to a growing network of clinics, our technology adapts to your needs without requiring additional infrastructure.

Advanced security and disaster recovery
We offer enterprise-level encryption, automatic backups, and real-time redundancy. You’re protected against server failures and cyber threats like ransomware.

Reduced burden on your IT team
Forget about maintaining physical servers. Our platform is fully managed and monitored to ensure optimal performance—no need for local technical support.

Inmediata Health Participates in the 2025 Annual Convention of the Colegio de Administradores de Servicios de Salud (CASS)

Admin — Wed, 09 Jul 2025 20:12:22 +0000

Inmediata Health Participates in the 2025 Annual Convention of the Colegio de Administradores de Servicios de Salud (CASS)

Inmediata Health had the honor of participating in the 2025 Annual Convention of the Colegio de Administradores de Servicios de Salud (CASS), an event that brought together healthcare leaders, administrators, and health tech experts to discuss the challenges and opportunities in hospital and clinical services management in Puerto Rico.

SecureInsight: Technology that Drives Better Decision-Making

During the event, we showcased SecureInsight, our advanced analytics and operational intelligence platform designed to help healthcare institutions make smarter, safer, and more efficient decisions. Through live demonstrations, participants saw firsthand how this tool transforms clinical, financial, and operational data into valuable insights that optimize administrative management and improve the quality of patient care.

A Space to Connect and Innovate

Our booth, inspired by the sports and cultural legacy of Carolina and Roberto Clemente, became a meeting point where healthcare leaders shared experiences and explored new ways to address the operational challenges of their institutions.

As part of the experience, we offered networking spaces with themed stations that created a warm and welcoming atmosphere, encouraging the exchange of ideas and strengthening relationships with our partners in the industry.

Committed to Digital Health in Puerto Rico

Our participation in CASS reaffirms our commitment to the digital transformation of the healthcare sector in Puerto Rico by providing technological tools that support more efficient, secure, and patient-centered management.

We thank the CASS for the opportunity and all the professionals who visited our booth to learn more about our solutions. We remain committed to driving the future of digital health on our island.

5 Reasons Why the New Custom Report Viewer Will Change the Way You Work

Admin — Thu, 19 Jun 2025 17:29:14 +0000

5 Reasons Why the New Custom Report Viewer Will Change the Way You Work

In the healthcare world, data-driven decisions are not a luxury — they’re a necessity. That’s why at Inmediata Health Group, we are constantly working to provide you with tools that help you manage your medical practice more efficiently, clearly, and in a more connected way.

Today, we’re introducing the new Custom Report Viewer in SecureClaim — a powerful feature designed to transform how you work.

Here are 5 reasons why this update will make a real difference:

Create custom reports in just a few clicks
Every practice is unique. With the new Custom Report Viewer, you can build reports from scratch using guided steps. Choose what data to display, how to organize it, and how to analyze it. Your reports adapt to your needs — not the other way around.
Save time and reuse your favorite reports
Do you frequently check certain reports? Now you can save and reuse them without starting from scratch every time. That means less time searching for data and more time focusing on what really matters.
Export and share with ease
Need to send a report to your team, print it, or keep a backup? You can now export any report to Excel or PDF and share it with a single click. Everything is right at your fingertips.
Improve communication with your patients
The Custom Report Viewer doesn’t just organize data — it helps you take action. From within your reports, you can send mass emails, generate letters, or print labels using custom templates. A faster, more direct way to stay connected with your patients.
See what truly matters to make better decisions
Payment trends, denials, performance metrics, and more — the new tool gives you access to clear, filtered, and relevant data so you can make informed decisions with speed and confidence.

Ready to try it out?
The new Custom Report Viewer is now available under Analytics > Custom Reports in SecureClaim. All your previous reports are still there — now with a more intuitive interface, greater control, and more opportunities to transform your workflow.

Don’t have SecureClaim yet? Call us at 787-783-3233 to get started.

At Inmediata, we’re committed to providing tools that drive your success.

With Inmediata, take your best shot at success!

Admin — Wed, 04 Jun 2025 14:27:01 +0000

With Inmediata, take your best shot at success!

Inmediata Health joins Lab Expo 2025
We participated in the most important Laboratory Convention of the year to showcase our innovative solutions and continue strengthening partnerships within the healthcare sector. We’re committed to connecting what matters!

At Lab Expo 2025, we stood out with a mini putting game, where visitors tested their aim and won branded promotional items.

Thank you to everyone who stopped by to connect with us and discover how our solutions can help drive success in the healthcare industry!

Simplify Your Operations with Healthway’s New Support Center

Admin — Wed, 28 May 2025 12:36:29 +0000

Simplify Your Operations with Healthway’s New Support Center

In a constantly evolving healthcare landscape, having effective support tools is essential. That’s why Inmediata has launched its new Support Center, now available on the Healthway portal.

This new platform is designed to give clients the resources they need to optimize workflows, quickly resolve questions, and make the most of Inmediata’s technology solutions.

What Will You Find in the Support Center?

Available 24/7, the Support Center offers three powerful tools to enhance your experience:

InmediataEDU – Ongoing training to help your team stay informed and efficient.
Service Request Forms – A quick and organized way to submit and manage technical support requests.
User Forum – A space to connect with other professionals, exchange ideas, and find community-driven solutions.

How to Access the Support Center

Getting started is easy:

Log in to your Healthway portal.
Select Support Center from the left-hand menu.
Explore the tools designed to streamline your workflow and get the most out of Inmediata’s products.

Get Started Today!

Don’t have access to the Healthway platform yet? Call us now to activate your account!
Need help getting started? Contact us at (787) 783-3300 or via email at support@inmediata.com.

This Is How We Experienced the Workshop “Preparing for the Professional World” at UCC Bayamón

Admin — Tue, 20 May 2025 18:16:08 +0000

This Is How We Experienced the Workshop “Preparing for the Professional World” at UCC Bayamón

As part of our commitment to the professional development of the next generation of healthcare providers, Inmediata hosted the workshop “Preparing for the Professional World: Key Aspects of Establishing Your Chiropractic Practice” at the Universidad Central del Caribe (UCC) in Bayamón.

This event is part of our Inmediata Impacta initiative, a program designed to strengthen communities through education, professional development, and support for future leaders in the healthcare sector.

Conferences That Make a Difference

During the event, students had the opportunity to learn from industry experts who shared practical knowledge to help them begin their professional journey:

Atty. Marie Carmen Muntaner – “Basic Steps to Start a Medical Practice”
Atty. Salvador F. Rovira Rodríguez – “Credentialing and Contracting with Insurance Companies”

The event was moderated by Brenda Real, Inmediata Sales Manager, who facilitated a space for questions and meaningful connection between future professionals and industry leaders.

Thank You to Our Community

We are grateful to everyone who made this event possible and to those who joined with great enthusiasm. It is an honor to support the professional growth of these future healthcare providers.

What Is Inmediata Impacta?

It’s our way of giving back to the communities where we operate—promoting education, collective well-being, and environmental care. We strive to create a positive and sustainable impact by uniting our team, partners, and providers in this shared mission.

Together, we continue making a difference in the world of healthcare.

Thank you for being part of this positive impact!

Inmediata and PrognoCIS come together to deliver integrated solutions in KLAS ranked electronic medical records (EMR)

Admin — Thu, 13 May 2021 15:15:35 +0000

May 10^th, 2021, San Juan, Puerto Rico- Inmediata Health, leader and pioneer in electronic data exchange services in the health industry in Puerto Rico, joined forces with PrognoCIS, leader in offering electronic medical records in the United States, to deliver the most comprehensive integrated solution in Puerto Rico for health specialists.

The Inmediata-PrognoCIS alliance enables access to the most advanced systems for specialists in Puerto Rico under a transparent integration between the most complete and secure connectivity provided by Inmediata, its billing tools (SecureClaim) and the clinical data exchange (SecureiOS) integrated with PrognoCIS. The new product known as SecureEMR+ is derived from this union.

“At Inmediata we are enormously excited about the start of new initiatives for the benefit of all the pillars of our health industry, starting with the patient, the supplier, insurer and biller, this is the first of many steps that Inmediata’s new management is taking to solidify its offerings,” said Severiano López-Marrero, Founder and CEO of Inmediata Health.

Vinay Deshpande, CEO of Bizmatics, Inc. (Parent Company of PrognoCIS) said that “we are very pleased to partner with a reputable company like Inmediata to serve the physician community in Puerto Rico. We already have a proven track record in PR with hundreds of providers using our EMR and Practice Management suite of products. With its large pool of trained resources, Inmediata will be able to scale up our presence.”

SecureEMR+ offers the most comprehensive EMR and billing products and services ever seen in Puerto Rico. This union of Inmediata’s local experience along with PrognoCIS’ 20-year successful track record will enable technology products combined with world-class local service under highly competitive cost models to the health market it serves.

Today, Inmediata facilitates interconnectivity for over 11,000 health care providers of all kinds and for all insurance companies in Puerto Rico. This union will significantly contribute to the adoption of meaningful use standards and interoperability requirements for the benefit of Puerto Rico’s patients.

About Inmediata

Inmediata is a value-added intermediary with over 20 years of experience in the exchange of electronic data of all kinds, including clinical data via APIs to facilitate compliance with CMS’s new interoperability requirements as set out in the CMS-9115-F guidelines. Inmediata provides health care providers with a single, cost-effective electronic communication channel to meet all of their administrative needs; from billing, exchange of clinical data, referral management, electronic prescriptions and any other medical or institutional management, all under a complete and proven connection avoiding the management of multiple systems that only add cost to the provider’s operations.

About PrognoCis

PrognoCIS is a product of Bizmatics, Inc., which already has more than 500 users of its products and services in Puerto Rico. Bizmatics is a health technology company founded in 2001 in Silicon Valley, California and has since served the needs of outpatient medical practice of all sizes and specialties. Bizmatics designed and maintained PrognoCIS, a cloud based EHR software that helps providers take full care of their patients by seamlessly integrating programming, documentation, billing, and patient engagement.

“This Health IT Module is 2015 Edition compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services.”

Inmediata Health Group, LLC, April 23, 2021, SecureEMR+ Denali 3.1, ONC-ACB Certification ID: 15.04.04.2769.Secu.03.01.1.210423, https://chpl.healthit.gov/#/listing/10615